Retain

Review systems.

Ask every customer for a review at the moment they are happiest.

Happy customers often mean to leave a review, then forget. A review system makes asking part of how you work: the request arrives while the experience is fresh, posting takes one tap, and what customers tell you privately reaches you too, so problems surface early.

Price$900 + $49/MO

The LocalReviewDesk dashboard for a demo pizzeria: Google review clicks, private feedback, total scans and average rating this month, a scan analytics chart, a rating distribution and quick actions.
The review dashboard: Google clicks, private feedback and scans.

Who it is for.

  • Local businesses whose customers choose them by comparing Google reviews.
  • Businesses with plenty of happy customers and far fewer reviews than they deserve.
  • Owners with more than one location or staff member who want to see where feedback comes from.

How it works.

  1. 01

    Ask at the right moment

    A short request goes out by message, or customers tap a QR code or NFC card at the counter.

  2. 02

    Make posting easy

    A simple review page takes them straight to Google.

  3. 03

    Hear the rest privately

    Private feedback reaches you, so you can fix a problem before it becomes a pattern. Anyone can still post publicly; nobody is filtered out.

  4. 04

    See what is working

    Reporting shows requests and feedback by location or staff member.

What's included.

Asking
Review request pages, QR and NFC review flows, customer follow-up workflows.
Posting
Google review routing.
Listening
Private feedback forms.
Seeing
Location or staff tracking, basic reporting, multi-location setups.

Proof

A review system runs live for a client today. Its screens go up here once they approve publishing.

What it looks like.

Real screens and real hardware. Select any one to see it full size.

A review us on Google card on a shop counter, with a tap-your-phone NFC symbol and a QR code to scan.
Fig. 01The review card at the counter: tap or scan.Photo
The same review card stuck on a shop door, with the NFC tap symbol and QR code facing customers as they leave.
Fig. 02The same card on the door, for customers on their way out.Photo
The LocalReviewDesk feedback inbox for a demo pizzeria: private messages from customers with their star ratings, filters for new, open, resolved and all, and sorting by date or rating.
Fig. 03Private feedback: every message in one inbox, filtered and sorted.Desktop
One private feedback message opened in LocalReviewDesk, from a demo account: the customer's words and rating, their contact details and consent, internal notes from the team, and buttons to mark it contacted or resolved.
Fig. 04One message opened: what they said, how to reach them, and what your team did.Desktop

Price.

$900 + $49/MO

  • $900 setup, then $49 a month. Growth sites are built ready to switch it on.
Questions

What people ask.

Not answered here? Call 0468 397 383.

01Is it allowed to ask for reviews?

Yes. What is not allowed is paying for reviews or only asking customers you expect to be happy. Our system asks everyone the same way, and anyone can post publicly.

02Do customers need to download anything?

No. They tap a link, scan a QR code or touch an NFC card, and land on a page that takes them to Google.

03What happens to negative feedback?

Customers can always post publicly. Private feedback also reaches you directly, so you can respond and fix the problem.

04Does this help local search?

Reviews are one of the signals Google uses for local results, alongside your site and business profile. More genuine reviews help; we do not promise a ranking.

05Do I need a Google Business Profile?

Yes, reviews are posted there. If you do not have one yet, setting it up is the first step.

Tell us what's broken.

Pick where it hurts. We'll tell you which stage is costing you money, then send a written scope and price.

  • No brief needed
  • A written scope and price
  • Yours to keep either way
Tell us what you're trying to fix0468 397 383